We think our Receptionist is the “Ambassador of First Impressions.” Ensuring that Mark’s customer has the best experience possible while visiting the office is what Cynthia strives for each day. From a professional, friendly greeting to acknowledging each customer by name, Cynthia is proud to add that special touch that makes all the difference. Coordinating all conference rooms, deliveries and closings is also part of Cynthia’s day-to-day routine. We understand that there is only one opportunity to make a great first impression, and that’s why our Ambassador collaborates with all personnel to ensure an exceptional experience at the Lakewood Ranch office.
Our Listing Coordinator is the resource for everything that has to do with listing properties, making sure the home hits the market in the best and quickest way possible. Ann processes Mark’s listing packages by following the Listing Checklist, entering it into the MLS and loading the photography onto the MSC FTP site for the Marketing Team to use in collateral to market the sellers home. Once processed, Ann sends a personal email to the seller which includes a copy of their MLS information and all of the listing documents that the owners have signed. Ann works with Mark to ensure that we are displaying our properties in the best light to attract the most buyers.
We all love contracts, and Marla is our resource when a property goes under contract. Whether Marks clients are on the listing side and another agent brings the buyer, or we have the buyer, Marla processes all contract paperwork. As Closing coordinator, Marla uses the Contract Checklist to ensure that thc contract package is complete. She also processes the clients Escrow Deposit Checks and then ensures that they are delivered to Mark in time for closing. Marla also changes the status in MLS to Pending and Sold. Marla is there to ensure that the contract package is complete, making the process from contract to closing as seamless as possible for the customer.
Gris has over 15 years in the mortgage banking business. Ensuring every loan closes smoothly while enhancing the customer experience throughout this exciting, but very important, process. He is available to answer questions throughout the day – even evenings and weekends. If you are looking for a mortgage on your next purchase, Gris is someone you should consider to for a competitive assessment.
As a Mortgage Professional with over 25 years of experience I have counseled over a thousand families on how to purchase or refinance their homes. I am a Graduate from the University of North Florida with a Bachelor’s degree in Business with a Major in Accounting. Prior to joining MSC Mortgage, I was with Neal Communities – New Construction; Preferred Lending Loan Officer with Premier Sotheby’s – Naples; DR Horton – New Construction , and JP Morgan Chase – Private Client Banker.
Whether you are a first-time homebuyer, looking to trade up, deciding to downsize, or simply wishing for change, I can help you before you ever make an offer on property. We can sit together and look over your budget, income and savings, helping you to get a clear picture of what type and amount of loan is realistic. There are many factors to consider when getting a home loan interest rates are only one element of the complete package. I look forward to helping you consider all your options so you can concentrate on making the best decision for your needs.
Now, more than ever, you need a family-oriented mortgage specialist who will work in your best interest when you make one of the biggest decisions in your life. In my words, “You think about home financing a few times in your life – I think about it every single day!”
Hi, I’m Erin Fleeman and I joined Baldwin Krystyn Sherman Partners in June of 2018. I have over 20 years of experience in the Florida insurance industry, specializing in strategic risk management for individuals and families. In 2008, I participated in a yearlong international program where I earned my CMSR (Certified Master Service Representative) designation and was in the top ten of my class. I also hold the designation of CISR (Certified Insurance Service Representative).
With a lifelong passion for soccer, I played throughout my youth and have continued in recent years on two local women’s leagues as well as coaching youth teams. If you don’t see me on the soccer field, you may find me on the water, as I also enjoy boating and fishing. My husband Scott, along with our daughter Briley, reside in Manatee County.
Jennifer Horvat,
Chief Marketing Officer
My real job title should be “professional problem solver”. There is nothing I enjoy more than taking a complex challenge and putting a solution to it.
When I’m not managing our award-winning marketing team of local experts whom I absolutely adore, I’m enjoying all the Gulf Coast has to offer. I love the beach, the bay and the golf course. My husband and I are sports junkies and we enjoy competition of all kinds – again, suiting me well for my marketing role (I always want to be better than the competition!).
I hope when people remember me they say “she was so nice” – I believe in being kind, respectful and friendly. I also hope they remember our brand and marketing because we work so hard at what we do and the team deserves the recognition.
Cathy Walker,
Title Agent
Cathy Walker has thirty years of experience in the legal and title business in Sarasota and Bradenton and is a Licensed Title Agent. Helping Marks’ clients with a smooth closing takes experience and dedication. Cathy is experienced working with some of the leading real estate attorneys in the area and is ready to facilitate your closing.
Cindi Ernst,
Escrow Agent
Cindi has over thirty years in the legal/title industry. She originally worked in banking with United First Federal, as well as Williams, Parker Law Firm as a paralegal and most recently with Gibson, Kohl-Helbig & Wolff for 15 years as Senior Paralegal and Closing Manager. Having this experience when addressing issues that come up when executing a title search is most valuable. Mark feels lucky to have Cindi on his team.
Hi, I am Pam Ali, the Managing Broker at the Lakewood Ranch office. Having joined Michael Saunders & Company as a Managing Broker in 2001, ongoing training, support and attention to the company’s core values are what I focus on daily. Being associated with a company that has woven a common thread of teamwork built throughout the fabric of each and every office was what attracted me to Michael Saunders & Company®. By engaging the powerful resources provided to every agent, I can further enable our sales professionals to achieve their customers’ goals through continued guidance, trusted support and worldwide reach. Our global affiliations also provide unique tools that allow me to guide the sales professionals in the office and uphold the level of professionalism and exceptional service that is unsurpassed in the marketplace.